SHIPPING POLICY
At Windhorse Leatherworks, we strive to deliver your handcrafted leather goods with care and efficiency. Our shipping methods are designed to ensure your items arrive safely at your doorstep. We offer various shipping options to accommodate your needs and budget, ensuring transparency about costs and delivery times. We understand how important it is for you to receive your order promptly, and we are committed to providing a seamless shipping experience.
For any questions or special requests regarding your order's delivery, feel free to reach out to us. Our aim is to provide not just products, but an exceptional experience that reflects our dedication to quality and customer satisfaction.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase from Windhorse Leatherworks. If for any reason you are not happy with your item, we offer a straightforward return and exchange policy. Simply contact us within 30 days of receiving your product, and we’ll guide you through the process. We believe in the craftsmanship of our creations, and we want you to feel confident in your purchase.
Every piece we create is made with intention, and we hope that our products resonate with you. Should you need to return or exchange an item, rest assured that we will handle it with care and respect, reflecting our commitment to our customers and the artistry behind our leather goods.